Lehigh Staff

AL-DeLeon-2021

“Our objective is simple: assist our customer by identifying their insurance needs and create options that give the right kind of protection. And, most important, treat them as you would expect anyone to treat you.” – Al DeLeon Jr.

Al DeLeon

Agency Principal / Agent

Agency owner Al DeLeon has over 31 years of experience in the insurance industry. A native born and raised in Fort Myers, Florida,  Al earned his Bachelor’s of Science degree from the University of South Florida. He also completed the educational requirements from College of Financial Planning out of Denver, CO.

Al has served on several condominium, homeowner and Chamber of Commerce boards. He is widowed and has 3 sons ages 29, 27 and 20.

dottie

Dorothy “Dottie” McQuillan

Licensed Agent / Customer Service

Dottie has been with Al Deleon & Associates for 6 years. She brings over 25 years of experience in Customer Service to our agency. Dottie loves working in the insurance industry because “ I believe excellent customer service is the foundation of any business and I enjoy talking to customers and assisting them with all their needs”.

When not working, Dottie loves spending time with her 3 children and advocating for parents of children with special needs. She is an active member of her church where she enjoys pouring into her community and assisting wherever there is a need.

doris-moore

Doris Moore

Executive Assistant

Doris has been with Al Deleon & Associates for 4 years. She brings over 30 year of experience in professional office executive assistant and bookkeeping positions. Doris has a track record of strong performance in high-pressure environments. Doris enjoys working in the insurance industry because “I love using my skills and knowledge assisting the agency in providing excellent service”.

When not working, Doris enjoys family time, golfing, and shopping.

dustin-duvernay

Dustin Duvernay

Customer Retention Specialist

Dustin has been with Al Deleon & Associates since June 2020 and assists all of our clients with their billing needs.

When he’s not working he enjoys fishing and online gaming and spending time with friends and family. He is a huge football lover, his favorite teams are the Philadelphia Eagles and the Florida Gators.

Alexis-Serrano

Alexis Serrano

Commercial Lines Processor

Alexis has been with Al Deleon & Associates for 7 years. She has advanced knowledge of all Commercial Lines of insurance. Alexis enjoys working in the insurance industry because “ Assisting current and prospective clients with their insurance needs is important to me”.

When not working, Alexis enjoys spending time with her 3 children.